Last update 2021-08-18
Volumo takes care of your personal data and does everything possible to protect it. This Privacy Notice is written to help you understand what your personal data is collected, stored and used, and what happens to it when you use our website volumo.com (“website”).
In this Privacy Notice we answer the following questions:
We are Volumo Music OÜ (registered number 16144468), Ahtri 12, 10151 Tallinn, Estonia. Hereinafter, “Volumo” will be referred to as “we” and “our”.
We are the controller of your personal data, which means that we determine what, for what purpose and how your personal data will be processed.
If you have any questions, you can contact us by sending an email to privacy@volumo.com. You can also send us a letter at the address: Volumo Music OÜ, Ahtri 12, 10151 Tallinn, Estonia
This Privacy Notice applies to our website.
Website address: volumo.com
The data we process is divided into two categories: technical information and data that is provided to us by user, artist, label and distributor.
Technical information. When you visit our website, some data is collected automatically. We need technical data to operate, maintain, and improve our website. This includes data such as IP address, UTM parameters, geolocation, device type, browser type, cookies, and data about your interaction with the website - session ID.
The session ID includes your interaction with the website, the name of the website from which you went to our website, the functions you use, the pages viewed on our website, the way you use our website, and the actions you take if such actions are present.
Data provided by (purpose - provision of the services) :
| user | artist | label | distributor |
|---|---|---|---|
| name, surname, email, phone, nickname (chosen by you), payment information (bank details, billing address), country, preferences (based on listened tracks, purchases, downloads, artist / label subscriptions). | name, surname, email, photo, address, social media links, biography, payment information. | name, surname, email, company details (name, social media links), position, address, tax number, phone, payment information. | name, surname, email, address, tax number, phone, company name, contact person’s data (name), payment information. |
Biography data may include: this information differs from intent of a user but most common data is year of birth, country, city, data about awards prizes, number of tracks.
Company details include: name, country, address, email, phone, position
Payment information includes: bank information, card details.
Preferences include: information based on listened tracks, purchases, downloads, artist/label subscriptions
Once again, briefly about what personal data we collect:
| Type of data | Description of data | Legal basis | Reasons for processing |
|---|---|---|---|
| User | |||
| provided | Name, surname, email, nickname, country. | Performance of the contract | Providing a service; Account registration; Handling operations inside the service; Customization of service |
| provided | Country | Legitimate interest | Analytics; Statistics |
| provided | Country | Legal obligations | Tax compliance |
| provided | Full name, email, phone number | Consent | Marketing |
| Artist | |||
| provided | Name, surname, email, country, photo, address, social media links, biography, payment information | Performance of the contract | Providing a service; Account registration; Handling operations inside the service; Customization of service; Distributing of the content |
| provided | Name, surname, social media links | Legitimate interest | Verification of the artist |
| provided | Biography | Legitimate interest | Analytics;Statistics |
| provided | Full name, contact details | Consent | Marketing |
| Label | |||
| provided | Name, surname, email, company details, address, tax number, phone, payment information. | Performance of the contract | Providing a service; Account registration; Handling operations inside the service; Customization of service; Distributing of the content |
| provided | Company details | Legitimate interest | Analytics; Statistics |
| provided | Name, surname, email, company details | Legitimate interest | Verification process |
| provided | Name, phone number, email | Consent | Marketing |
| provided | Name, surname, email, country, address, tax number, phone, biography, payment information. | Performance of the contract | Providing a service; Account registration; Handling operations inside the service; Distributing of the content |
| Distributor | |||
| provided | Country, biography | Legitimate interest | Analytics; Statistics |
| provided | Name, surname, email | Consent | Marketing |
| Data provided by user, artist, distributor, label | Payment data, contract data | Legal obligation | Compliance with legal obligation |
| Data provided by user | Preferences | Legitimate interest | Automated decision making (for customization of service) |
| Automatically collected data | Technical informationCookies | Legitimate interest | Website operation; Analytics; Statistics |
| Automatically collected data | Cookies | Consent | Analytics; Statistics; Profiling |
Pay your attention. We knowingly do not process the personal data of users under the age of 13 without consent from legal representative(s). If you are such a user, or you are the legal representative of the user, please let us know by email privacy@volumo.com.
We store personal data in the following categories:
We store personal data of a user for the duration of the service and 24 months after completion.
We store personal data of an artist during the duration of the performance of the contract and 36 months after.
We store label’s personal data for the duration of the performance of the contract and 36 months after.
We store distributor’s personal data for the duration of the performance of the contract and 18 months after.
However, you can exercise your right to delete your data. In this case, your data will be deleted from our servers within 30 days of your request.
We use your personal data to perform a contract and for communication between us and users, artist, label and distributor. We share your data between the mentioned data subjects in measures to provide services. We use and transfer your personal data in measures which are needed to perform a contract. Also, we transfer your data on the following grounds:
Consent. We transfer your personal data based on your explicit consent.
Compliance with the law. We will disclose your personal data to third parties to the extent that it is necessary:
Transfer to third parties: We transfer your personal data to third parties on the basis of public offer for processing on our behalf, subject to technical and organizational measures to protect your personal data. We may transfer your data to certain companies, consultants, and contractors hired to provide certain services on our behalf.
We will ask for your consent unless the transfer of data is part of a contract.
The personal data we collect is stored on servers in Estonia. By default, the data is stored in Estonia, but we may need to process your personal data in another country. If you are distributing the content outside the EEA zone you should understand that your personal data may be processed outside the EU. If a transfer is required, we will take the necessary data protection measures as if a transaction happened under the EU regulations. If such a transfer would be needed we will ask your consent.
However, if a data transfer is required to complete the transaction, we have the right to do so without your consent.
We use cookies necessary for the functioning of the website. Using cookies, we receive the technical information specified in clause 3 and our Cookie Policy.
If you want to disable cookies, then you can find instructions for managing your browser settings at these links:
You, as subjects of personal data, have the following rights:
To exercise your rights, write us an email at privacy@volumo.com.
If your request was not satisfied, you can file a complaint to the regulatory body, the Data Protection Inspectorate, at info@aki.ee or write a letter to the 39 Tatari St., 10134 Tallinn.
This Privacy Notice and the relationships falling under its effect are regulated by the GDPR. Existing laws and requirements for the processing of personal data are subject to change. In this case, we will publish a new version of the Privacy Notice on our website. If significant material changes are made that affect your privacy and confidentiality, we will notify you by email or display information on the website and ask for your consent.
We make these disclosures to those visiting our websites who reside in California which supersede and replace any conflicting disclosures found elsewhere on our websites as well as reflect your privacy rights granted by the California Consumer Privacy Act (CCPA).
Opt-out of disclosure for direct marketing purposes. The California laws allow its residents to learn the identities of entities that received their personal data for marketing purposes and the categories of information disclosed. You may request such information by contacting us by email privacy@volumo.com
Please be aware that this opt-out does not prohibit our disclosure of personal data for any purpose other than direct marketing. The data we process and share may include your name, address, email address, and telephone number.
Automatic gathering of information. We collect data that you provide to us online, and through websites of unaffiliated third parties.
Automatic gathering of information by third parties. When you visit our websites, third parties can collect personal data about your online activities over time and across different websites pertaining to your visit to or use of our and other websites.
California residents visiting our websites may request that we do not automatically gather and track information pertaining to their online browsing movements across the Internet. Such requests are typically made through web browser settings that control signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personal data about an individual consumer’s online activities over time and across third-party websites or online services. We currently do not have the ability to honor these requests. We may modify this Notice as our abilities change.
The CCPA has extended California residents’ data protection rights. However, we have already guaranteed all these rights and described them precisely in this Notice as well as a means of rights exercising. Please refer below to investigate.
Right to be informed. Please find a list of personal data we collect about you and your activity, sources and business purposes of personal data collection, and third parties we may share your personal data with in Section 3 - 6 of the Notice.
Your Right of access, Data portability, and Right to delete are prescribed by Section 7 of the Notice.
You can exercise these rights any time by contacting us via email at privacy@volumo.com.
Notice, the CCPA envisages some specific requirements related to the exercising of these data protection rights. Considering them we may:
Also, please be aware that we are allowed to maintain personal data after deletion request is received as permitted by the CCPA (for instance, for the purposes of detection of security incidents, repair errors, compliance with legal obligations, transaction completion).
We want to draw your special attention that Volumo does not sell, rent, or trade your personal data to anyone.
Non-discrimination right. We definitely will not discriminate (including, by denying Services, charging different prices for Services, providing different quality of Services) against you for exercising any of your CCPA data protection rights.